Achieve MRI/CT/PET operational efficiency with DI Insights.
Practical solutions to real problems, with performance you can depend on.
Remote Monitoring
Monitor the health of your MRI systems 24/7, with real-time notifications.
Virtual Support
Allow remote employees to repair system issues as soon as they appear.
Remote Service
Enable after-hour repairs with remote system screen access & control.
Remote Diagnostics
Diagnose system errors remotely for faster troubleshooting.
Utilization Analytics
Track scan count, duration, station usage, protocols and more in analytics dashboards.
500+ systems deployed across the USA.
Remote Monitoring
Customer favorite since 2018.
Proactively monitor your MRI machines and avoid helium loss, costly repairs and downtimes.
Our flagship product, Remote Monitoring is loved by customers and is reshaping how hospitals think about imagining device maintenance.
Features:
- Proactively monitor MRI hardware including magnet level, pressure, temperatures, compressor status, chiller water flow, environment temperature and humidity.
- SMS/Email alerts during critical conditions.
- Daily reports.
- All major OEM: GE, Siemens, Philips, Toshiba.
Benefits:
- Avoid helium loss and costly repairs.
- Avoid system downtime.
- Avoid unnecessary regular site visits.
Virtual Support
New with DIVUE360
Live screen mirroring of the system allows remote employees to repair system issues as soon as they appear. Screen sharing can be done within the local network or to an offsite location.
Our robust access management gives your admins full control over who can access which systems.
Features:
- Receive system support and maintenance from a remote specialist.
- Real-time screen mirroring and screen annotation of imaging equipment.
- No connection to external server or VPN required.
- Works with MRI/CT/PET systems.
Benefits:
- Enable an onsite junior level technician service the equipment with help from a remote senior engineer.
- Reduce repair costs.
- Receive faster support.
- Cross training & knowledge sharing.
Remote Service
Remote System Access and Control
New with DIVUE360
Access imaging equipment systems from a remote location for after-hours troubleshooting or specialist assistance.
Connection is only available to pre-authorized users and requires a secure VPN connection.
Features:
- Screen mirroring with full remote control.
- Enables assistance by a remote expert technician.
- All access powered by cloud software—no local software installation required.
- Works with MRI/CT/PET systems.
Benefits:
- Avoid costly onsite visits by repair technicians.
- Faster service responses.
- Improved customer/patient satisfaction.
Remote Diagnostics
New with DIVUE360
Trained teams review system error messages from a remote location, enabling remote diagnosis of systems malfunctions and equipment issues.
Our user permission management supports error message review by both in-house and third-party teams.
Features:
- Remotely review artifacts and error messages.
- All access powered by cloud software—no local software installation required.
- Works with MRI/CT/PET systems.
Benefits:
- Faster troubleshooting.
- Avoid system downtimes.
- Avoid costly onsite visits by repair technicians.
Utilization Analytics
Coming Soon
Track scan count, duration, referring physicians, station usage, protocols, repeat scans and QA in easy to use analytics dashboards.
Bring full transparency and accountability to your radiology teams.
Features:
- Analytics software as service.
- Works with MRI/CT/PET/NM/MAMMO/US.
- Vendor neutral.
Benefits:
- Identify opportunities for improvement.
- Optimize system usage and productivity.